How we can help you?

You can send us an email or call us directly. We are here every day.

Contact form

Quick Help

Frequenty Asked Questions

Brand

Why to invest in Koorsi & Company Chairs

Investing in Koorsi & Company chairs offers durability, modern aesthetics, and exceptional comfort providing reliable, long-lasting options focus on quality materials and craftsmanship

Why Choose Koorsi??

At Koorsi & Company, we craft furniture that transforms spaces into stories and elevates everyday living. Each piece blends art and functionality, inspiring extraordinary moments in your home.

Product-Specific Questions

Does this product require assembly?

Yes, our products are DIY and each product comes with an easy-to-follow assembly guide and all the necessary tools to help you set it up. If you face any difficulties, our customer support team is available to assist you.

Can I customize this product?

Our designs are carefully crafted to meet a wide range of aesthetic and functional needs. If you have specific requirements, feel free to contact our team for suggestions or alternative options.

Customer Concerns & Installation

How do I maintain this product?

To maintain your Koorsi & Company product, clean it regularly with a soft, damp cloth and avoid abrasive cleaners or direct sunlight.

Does this product come with a warranty?

Yes , it comes with a warranty of 6 months.

What is your return/refund policy for this product?

If your order meets the return eligibility criteria as per the return policy kindly contact us. Koorsi & Company offers a 10-day return policy, provided they are in their original condition and packaging. Refunds are initiated within 5-7 business days after the returned item is picked up and inspected.

Payment Methods

What payment methods do you accept?

UPI, Netbanking, Credit Card, Debit Card & Debit Card EMI.

Do you accept payment via EMI?

No , Currently we don't provide this option.

Do you offer Cash on Delivery (COD)?

No, Currently we only accept prepaid orders.

Shipping and Delivery

How long does delivery take?

The delivery duration is usually dependent on the item that you have purchased and the delivery location. It usually takes 3-5 days.

Returns , Refunds and Cancellations

How long will it take to process my refund?

The refund will be initiated once the item is reached to our warehouse. The refund will be processed in 5-7 business days.

What is return policy and how to initiate a return?

If your order meets the return eligibility criteria as per the return policy kindly contact us.

Can I cancel my order and get a refund?

A refund will be initiated and credited back within 1-3 working days, depending on the transaction mode.

Security and Privacy

Is my payment information secure?

Yes, your payment information is secure , ensuring that payment information remains confidential and is not compromised.

Will my payment details be saved?

No ,koorsi and company does not store any card details on the website.

Warranty & Security

Does this product come with a warranty?

yes , it comes with a 6 months of warranty

What does the warranty cover?

To know more about the warranty and its details, refer to Koorsi and Company's warranty policy on the website or reach out to the customer service team for clarification. Contact us : Call Us on +91 9860699144

How do I claim the warranty?

To claim a warranty with Koorsi and Company, you typically need to contact our customer service team with proof of purchase and details of the issue. They will guide you through the process.

What is not covered under the warranty?

Warranties do not cover damage caused by misuse, accidents, wear and tear, or alterations to the product. Products damaged due to improper maintenance or lack of care may also be excluded

Bulk Orders

What is the minimum order quantity for bulk discounts, and are there tiers for larger purchases?

For Bulk Orders you can contact our team for more information . Contact us : Call Us on +91 9860699144

Can I mix and match different chair models in a bulk order?

Yes, Koorsi and Company may allow mixing and matching different chair models in a bulk order, depending on the specific terms of their bulk purchasing policies

Do you offer a catalog or consultation service for large-scale projects, such as furnishing offices or restaurants?

Koorsi and Company may offer a catalog or consultation service for large-scale projects, like furnishing offices or restaurants. For more specific details on their services, it’s best to reach out directly to their sales team or customer support for a tailored consultation